Microsoft Solutions Implementation, Re-Implementation & Upgrade Services

Empowering Businesses with Seamless Transitions and Scalable Solutions

At Soluture, we specialize in end-to-end Microsoft Dynamics 365 implementations, rescuing troubled projects through re-implementations, and guiding businesses through future-proof system upgrades. Whether you’re adopting Microsoft for the first time or looking to enhance your current solution, our services are grounded in Microsoft’s best practices and powered by transparency, value, and expertise.

Our Core Service Areas

Implementations From ground zero to go-live, our implementation services help businesses adopt Microsoft Dynamics 365 solutions in a structured, efficient, and scalable manner.
Re-Implementations Failed implementation? Outgrown your current system? We specialize in rescuing underperforming deployments with strategic re-implementation services that realign the solution with your business goals.
Upgrades Transition from legacy Microsoft Dynamics (AX, NAV, GP) to Dynamics 365 Cloud or newer versions with minimal disruption and maximum business continuity.

Implementation Services

Start Right with a Future-Ready Microsoft Solution

Implementing Microsoft Dynamics 365 is a transformational journey. We help businesses harness the full potential of Microsoft technologies by designing and deploying tailored solutions that align with unique operational needs.

Our Implementation Expertise:

Dynamics 365 Finance & Supply Chain Management
Dynamics 365 Business Central
Dynamics 365 Sales, Marketing, and Customer Service (CRM)
Microsoft Power Platform (Power BI, Power Automate, Power Apps)
Microsoft 365 & Azure Cloud Services

Key Highlights:

Business Process Mapping – Align system with real-world workflows
Tailored Configurations – Adapt Microsoft solutions to industry-specific needs
Data Migration & Integration – Secure transfer of legacy data & seamless app integration
User Enablement – Training, documentation & adoption strategies
Change Management – Smooth transition with minimal disruption

We use Microsoft’s Sure Step Methodology, ensuring project governance, risk mitigation, and quality assurance from initiation to go-live.

Re-Implementation Services

Rescue and Realign – Fix What Went Wrong

A failed or underperforming implementation can hinder growth and efficiency. At Soluture, we specialize in turning around failed Microsoft Dynamics implementations and aligning them with business goals for sustainable success.

Common Issues We Address:

Misaligned system configurations
Poor adoption due to inadequate training
Lack of integration with third-party systems
Over-customization or under-utilization of features
Poor support from previous partners
Data migration issues or data quality concerns

Our Re-Implementation Process:

Audit & Assessment

Detailed gap analysis of current system
Identify root causes of failure or inefficiencies

Strategic Roadmap

Define re-implementation objectives
Prioritize critical fixes & enhancements

Re-Design & Deployment

Restructure solution architecture
Implement fixes, optimize processes, re-train users

Support & Optimization

Post-redeployment support
Continuous performance monitoring

We leverage Microsoft’s methodologies but tailor them based on the depth of issues and organizational needs. Our goal? To ensure your Microsoft solution finally delivers on its promise.

Upgrade Services

Modernize Your System with Minimal Risk

Upgrading from outdated Microsoft Dynamics versions (AX, NAV, GP) to Dynamics 365 Finance & Supply Chain Management or Business Central unlocks new features, cloud benefits, and compliance with modern standards.

Why Upgrade?

Access to cloud scalability and security
Integration with Microsoft 365, Teams, and Power Platform
Continuous feature updates & support from Microsoft
Meet modern compliance & data governance requirements
Enhanced analytics & reporting capabilities

Our Upgrade Services Include:

System Assessment & Readiness Check
Data Migration Planning (Data Entities, Configuration Packages, etc.)
Customization Audit – Identify which customizations need rework
Upgrade Execution – Deploy the new environment, migrate data, reconfigure workflows
Validation & Testing – Ensure everything works as expected before go-live
Post-Upgrade Support – Monitor performance, user adoption, and handle issues

Microsoft-Endorsed Tools We Use:

Data Migration Framework (DMF) for AX to D365 transitions
Microsoft Cloud Migration Assessment Tool
LCS (Lifecycle Services) Upgrade Analysis Tools

Our Approach – Microsoft Sure Step Methodology

A structured and phased project methodology developed by Microsoft for successful solution delivery. We adapt Sure Step to implementations, re-implementations, and upgrades while ensuring flexibility based on project complexity and client needs.

Phases of Sure Step:

Diagnostic Identify pain points, define scope, and build a high-level plan
Analysis Gather detailed requirements, assess current systems
Design Solution design, configurations, and integration planning
Development Build, configure, and customize the system
Deployment Data migration, system validation, go-live
Operation Post-deployment support, maintenance, and optimization

Why Choose Soluture?

Microsoft Certified Experts – Extensive experience in D365 F&O, BC, and Power Platform
Proven Track Record – Successful project delivery across multiple industries
Tailored Solutions – Not just best practices, but best-fit solutions for YOU
Transparent Communication – Clear timelines, deliverables, and costs
End-to-End Support From strategy to go-live and beyond

Let’s Build Your Microsoft Solution Together

Whether you’re starting fresh, fixing the past, or modernizing for the future, Soluture is your trusted Microsoft partner.