{"id":13738,"date":"2026-08-15T20:34:42","date_gmt":"2026-08-15T20:34:42","guid":{"rendered":"https:\/\/thesoluture.com\/staging\/?page_id=13738"},"modified":"2026-08-24T11:17:08","modified_gmt":"2026-08-24T11:17:08","slug":"terms-use","status":"publish","type":"page","link":"https:\/\/thesoluture.com\/staging\/terms-use\/","title":{"rendered":"Terms & Use"},"content":{"rendered":"\t\t
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Last updated: 01 Jan 2026<\/strong><\/p>

These Terms and Conditions (\u201cTerms\u201d) govern your access to and use of the Soluture website, applications, products, platforms, and services provided by Soluture FZ L.L.C. (\u201cSoluture\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d).

By accessing our website or using our products or services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please do not use our website, applications, products, or services.<\/p>

Use of Our Services<\/h4>

Soluture provides technology, business management, automation, consulting, and related digital solutions to businesses and organizations.

You agree to use our website, applications, products, and services only for lawful business purposes and in accordance with these Terms and applicable laws and regulations.<\/p>

You must not:<\/p>

  • Use our services for any unlawful, fraudulent, or unauthorized purpose<\/p><\/li>

  • Attempt to gain unauthorized access to our systems, applications, networks, or accounts<\/p><\/li>

  • Interfere with or disrupt the operation, security, or availability of our services<\/p><\/li>

  • Introduce malicious code, viruses, or other harmful technology<\/p><\/li>

  • Copy, modify, reproduce, distribute, or commercially exploit our services without authorization<\/p><\/li>

  • Use our services to infringe the rights of Soluture or any third party<\/p><\/li>

  • Attempt to reverse engineer, decompile, disassemble, or otherwise extract source code from our software or applications, except where expressly permitted by applicable law<\/p><\/li><\/ul>

    We reserve the right to restrict or suspend access where we reasonably believe that these Terms or applicable laws have been violated.<\/p>

    Accounts and Access<\/h4>

    Certain Soluture products or services may require users to create an account or receive authorized access from their organization.<\/p>

    Users are responsible for:<\/p>

    • Providing accurate and current information<\/p><\/li>

    • Maintaining the confidentiality of login credentials<\/p><\/li>

    • Using their accounts only for authorized purposes<\/p><\/li>

    • Promptly notifying Soluture of any suspected unauthorized access or security incident<\/p><\/li><\/ul>

      Customers are responsible for ensuring that individuals granted access to Soluture services are authorized to use them and comply with these Terms.<\/p>

      Soluture is not responsible for losses resulting from credentials that are improperly disclosed, shared, or otherwise compromised due to the customer’s or user’s actions.<\/p>

      Business and Customer Data<\/h4>

      Customers may provide or process business information, operational data, financial information, employee information, customer information, or other data through Soluture applications and services.<\/p>

      Customers remain responsible for ensuring that they have the necessary rights, permissions, and lawful basis to provide such information to Soluture for processing.<\/p>

      Soluture will process customer data only as reasonably necessary to provide, maintain, secure, and support the applicable services, subject to the relevant customer agreement and our Privacy Policy.<\/p>

      Customers remain the owners of their data and do not transfer ownership of their data to Soluture by using our services.<\/p>

      Service Availability<\/h4>

      Soluture aims to provide reliable and secure services; however, we do not guarantee that our website, applications, platforms, or services will always be available, uninterrupted, or error-free.<\/p>

      Services may occasionally be unavailable due to:<\/p>

      • Scheduled maintenance or updates<\/p><\/li>

      • Security measures or technical issues<\/p><\/li>

      • Third-party infrastructure or service interruptions<\/p><\/li>

      • Internet, telecommunications, or network failures<\/p><\/li>

      • Events beyond our reasonable control<\/p><\/li><\/ul>

        Where reasonably practical, Soluture may provide notice of planned maintenance or significant service interruptions.<\/p>

        Third-Party Services and Platforms<\/h4>

        Certain Soluture solutions may integrate with or depend on third-party platforms, software, cloud infrastructure, APIs, or services, including Microsoft Azure and other technology providers.<\/p>

        Your use of third-party services may be subject to the applicable terms and policies of those providers.<\/p>

        Soluture is not responsible for changes, interruptions, failures, or limitations caused by third-party services that are outside our reasonable control.<\/p>

        Intellectual Property<\/h4>

        All content and materials made available through the Soluture website and services, including software, applications, designs, interfaces, graphics, logos, trademarks, text, documentation, methodologies, and other materials, are owned by or licensed to Soluture unless otherwise stated.<\/p>

        Nothing in these Terms grants you ownership of Soluture’s intellectual property.<\/p>

        Subject to these Terms and any applicable customer agreement, Soluture grants customers a limited, non-exclusive, non-transferable right to access and use the applicable services for their intended business purposes.<\/p>

        You may not reproduce, modify, distribute, sell, license, publish, or create derivative works from Soluture’s intellectual property without our prior written permission.<\/p>

        Customer Materials<\/h4>

        Customers retain ownership of content, information, documents, data, and other materials submitted to Soluture in connection with our services.<\/p>

        By providing such materials, you grant Soluture the limited rights necessary to host, process, transmit, store, and use them solely to provide and support the services.<\/p>

        Customers are responsible for ensuring that submitted materials do not violate applicable laws or the rights of third parties.<\/p>

        Fees and Payments<\/h4>

        Certain Soluture services may be subject to fees, subscriptions, implementation charges, professional service fees, or other commercial charges.<\/p>

        Applicable pricing, payment terms, billing arrangements, renewal periods, and other commercial conditions will be communicated through the relevant quotation, proposal, order form, service agreement, or customer contract.<\/p>

        Unless otherwise agreed in writing, customers are responsible for paying applicable fees within the agreed payment period.<\/p>

        Soluture reserves the right to suspend or restrict services for overdue payments, subject to applicable contractual terms and law.<\/p>

        Confidentiality<\/h4>

        Each party may receive confidential or commercially sensitive information from the other party in connection with the provision or use of Soluture services.<\/p>

        Each party agrees to protect confidential information and use it only for the purposes for which it was disclosed.<\/p>

        Confidentiality obligations do not apply to information that:<\/p>