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Privacy Policy

Last updated: 01 Jan 2026
Soluture FZ L.L.C. (“Soluture”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how information is collected, used, processed, and safeguarded when you access our website, applications, products, or services.
By using our services, you agree to the terms of this Privacy Policy.
 

Information We Collect

We may collect information in the following ways:
  • Information voluntarily provided by users through forms, emails, or application usage
  • Business-related data processed as part of delivering our services
  • Technical information such as usage data, logs, and diagnostics
We do not intentionally collect personal information unless it is provided as part of normal business usage.
 

How We Use Information

Information collected by Soluture may be used to:
  • Deliver, operate, and support our products and services
  • Process information as required to provide application functionality
  • Improve functionality, performance, and user experience
  • Respond to inquiries and provide customer support
  • Meet legal, regulatory, and contractual obligations
Soluture does not use customer information for marketing or advertising purposes.
 

Data Processing and Third-Party Services

Soluture solutions may rely on trusted third-party platforms and cloud services, including Microsoft Azure, to deliver functionality. Information processed through such services is handled in accordance with applicable security, privacy, and compliance standards.
 

Data Security

Soluture implements reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or disclosure. While we take appropriate steps to safeguard information, no method of transmission or storage is completely secure.
 

Data Sharing

Soluture does not sell, rent, or trade user or customer information.

Information may be shared only:

  • To operate and support our services
  • With authorized service providers under confidentiality obligations
  • To comply with legal or regulatory requirements
Data Retention

Information is retained only for as long as necessary to fulfill business, contractual, or legal requirements. Retention periods may vary based on customer agreements or regulatory obligations. Customers remain the owners of their data at all times.

Links to Other Websites

Our website or services may contain links to external websites. Soluture is not responsible for the privacy practices or content of such third-party sites.

User Rights

Users may contact Soluture to request information regarding the data processed through our services, subject to applicable laws and contractual arrangements.

Changes to This Policy

Soluture may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:
Soluture FZ L.L.C.
Email: sales@thesoluture.com
Website: https://www.soluture.com